In 2018 dwp embarked on a complete digital transformation of their business.
We had a complex industry standard server based ERP called Deltek. It was expensive, clunky to use, customisation required specialised consultants and it did interoperate with other software such as CRM. It was difficult to find finance or accounting staff who had experience with Deltek. Xero had a lower cost per user.
We looked at other ERP and Accounting systems including Netsuite, Sage, as well as a semi cloud based system from Deltek. Key for dwp was API, interoperability but ultimately our Digital Transformation focus was 100% cloud and not a hybrid system.
Xero worked directly with WorkflowMax, a cloud based time and project costing solution, ApprovalMax and Spotlight reporting for our consolidated financial reporting. It also has simple interoperability with many CRM and our selected CRM – Hubspot. Xero has a simple easy to use interface and API that interoperates with a vast number of cloud applications.