Design Worldwide Partnership is an architecture and interior design consultancy with 350 people across 10 studios in Australia, across Asia and the Middle East.
In 2018 dwp embarked on a complete digital transformation of their business.
We had a complex industry standard server based ERP called Deltek. It was expensive, clunky to use, customisation required specialised consultants and it did interoperate with other software such as CRM. It was difficult to find finance or accounting staff who had experience with Deltek. Xero had a lower cost per user.
Problems and issues faced prior to implementing Xero
Xero worked directly with WorkflowMax, a cloud based time and project costing solution, ApprovalMax and Spotlight reporting for our consolidated financial reporting. It also has simple interoperability with many CRM and our selected CRM - Hubspot. Xero has a simple easy to use interface and API that interoperates with a vast number of cloud applications.
The solution and why Xero, was selected
Highlights and accomplishments of working with Fresh Accounting and the results achieved by moving to Xero
We were able to work with the team at Fresh Accounting moving from our complex existing ERP including merging two separate instances of Deltek to Xero with a fast paced migration and running both systems in parallel. Fresh Accounting guided us through the transition, conducted training and also assisted with an integration to our Google Cloud platform and Hubspot CRM. They assisted us with change management of the process both in office and remotely and the launch of Xero / WorkflowMax in each office. Fresh Accounting were flexible and approachable, had their team on the ground and wearable to deliver over the New Year period within a fairly tight deadline.
Scott Whittaker, Group Creative Director
We looked at other ERP and Accounting systems including Netsuite, Sage, as well as a semi cloud based system from Deltek. Key for dwp was API, interoperability but ultimately our Digital Transformation focus was 100% cloud and not a hybrid system.